Privacy Policy

Guy Marshall Nutrition LLC DBA PN23 - Performance Nutrition

Effective Date: March 26, 2026  |  Last Updated: March 27, 2026

1. Introduction

This Privacy Policy describes how Guy Marshall Nutrition LLC, doing business as PN23 - Performance Nutrition ("PN23," "we," "us," or "our") collects, uses, and shares your personal information when you use our website at pn23.app (the "Site") and our online nutrition platform services (collectively, the "Services").

Business Information

  • Legal Name: Guy Marshall Nutrition LLC DBA PN23 - Performance Nutrition
  • Location: Castle Rock, Colorado
  • Contact Email: guy@pn23.app
  • Website: https://pn23.app

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: Full name, email address, password (encrypted), and account preferences.

Athlete Information: Athlete's age (minimum 14), sport(s), training hours per week, and optional performance goals and nutrition challenges.

Payment Information: Payment information is processed by Stripe. We do not store your complete credit card information — only the last four digits and expiration date.

Communications: Support inquiries, survey responses, feedback, testimonials, and email correspondence.

Calculator Data: Information entered into our free carbohydrate calculator (age, sport, training hours, weight). Email address if you opt in to receive results.

2.2 Information We Collect Automatically

Usage Information: Pages and modules viewed, time spent, module completion status, login frequency, and features used.

Device and Browser Information: IP address, browser type and version, device type, operating system, referring website, and date/time of access.

Cookies: We use cookies to track activity and store certain information. You can instruct your browser to refuse cookies, though some features may not work without them.

Analytics: We may use analytics services (such as Google Analytics in the future) to understand how users interact with our Services.

3. How We Use Your Information

To Provide and Maintain Our Services

  • Create and manage your account
  • Process payments and subscriptions
  • Deliver nutrition education modules and tools
  • Track your progress through the program
  • Provide customer support
  • Send service-related announcements (payment confirmations, password resets)

To Improve Our Services

  • Understand how users interact with our platform
  • Identify technical issues and bugs
  • Develop new features and content
  • Analyze usage patterns and trends

To Communicate With You

  • Send educational content and nutrition tips (if opted in)
  • Respond to questions and requests
  • Send updates about new features or modules
  • Request feedback through surveys
  • Send marketing communications (you may opt out at any time)

To Protect Our Services

  • Detect, prevent, and address fraud and security issues
  • Enforce our Terms of Service
  • Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

  • Stripe (Payment Processing) — stripe.com/privacy
  • Supabase (Database Hosting) — supabase.com/privacy
  • Vercel (Website Hosting) — vercel.com/legal/privacy-policy
  • Resend (Email Services) — resend.com/legal/privacy-policy
  • Google Analytics (planned future use) — policies.google.com/privacy

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities to comply with legal obligations, protect our rights, prevent wrongdoing, or protect against legal liability.

4.3 Business Transfers

If PN23 is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

5.1 Active Accounts

We retain your personal information for as long as your account is active or as needed to provide our Services.

5.2 Canceled Accounts

We retain account information and athlete data for 90 days after account termination. After 90 days, we permanently delete your account information, athlete data, progress records, personal communications, and usage data tied to your account.

Exceptions apply if retention is required by law, to resolve disputes, or enforce agreements.

6. Your Privacy Rights

6.1 Access and Portability

You have the right to access the personal information we hold about you and request a copy in a portable format (JSON or CSV). Email guy@pn23.app with subject "Data Access Request."

6.2 Correction

You may update or correct inaccurate information by logging into your account or emailing guy@pn23.app.

6.3 Deletion

You may request deletion of your personal information. We will delete your data within 30 days, subject to legal requirements and pending transactions. Email guy@pn23.app with subject "Data Deletion Request."

6.4 Marketing Opt-Out

Click "Unsubscribe" in any marketing email, or email guy@pn23.app with subject "Unsubscribe." You will still receive transactional emails (payment confirmations, password resets, account notifications).

7. State-Specific Privacy Rights

7.1 California Residents (CCPA/CPRA)

California residents have rights including: right to know, right to delete, right to opt-out of sale (we do not sell your information), and right to non-discrimination. Contact guy@pn23.app. We respond within 45 days.

7.2 Colorado Residents (Colorado Privacy Act)

Colorado residents have rights to access, correct, delete, and opt out of targeted advertising (we do not engage in targeted advertising) and sale of personal information (we do not sell). Contact guy@pn23.app.

7.3 Other States

If you reside in Virginia, Connecticut, Utah, or other states with comprehensive privacy laws, you may have similar rights. Contact guy@pn23.app to exercise your rights.

8. Children's Privacy (COPPA Compliance)

8.1 Age Restrictions

Our Services are designed for parents and guardians of competitive teen athletes. We do not knowingly collect personal information from children under 13. Athletes must be at least 14 years old to have a profile on our platform.

8.2 Athlete Access

Athletes aged 14–18 may be granted login access by their parent/guardian through a parent-initiated invite. Athletes can view their data but cannot modify payment settings or delete their account. All communications go to the parent/guardian's email.

8.3 Parental Rights

Parents/guardians may review their athlete's information, request deletion, refuse further collection, or revoke athlete access at any time. Email guy@pn23.app.

8.4 Under 13 Collection

If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete it immediately. Contact us at guy@pn23.app if you believe this has occurred.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of sensitive data at rest
  • Secure authentication and password hashing
  • Regular security audits and vulnerability assessments
  • Access controls and role-based permissions
  • Secure third-party service providers (SOC 2 compliant)

No method of transmission over the Internet is 100% secure. You are responsible for keeping your password secure and notifying us immediately of any unauthorized access.

In the event of a data breach affecting your personal information, we will notify you via email within 72 hours of discovery, as required by applicable law.

10. International Data Transfers

Our Services are operated in the United States. By using our Services, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country of residence.

For users in the European Economic Area (EEA), we will comply with applicable data protection laws regarding international transfers, including implementing appropriate safeguards such as Standard Contractual Clauses.

11. Third-Party Links

Our Services may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies. This Privacy Policy applies only to information collected by PN23.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page, update the "Last Updated" date, and for material changes, notify you via email or prominent notice at least 30 days before changes take effect.

Your continued use of our Services after the effective date constitutes acceptance of the changes.

13. Contact Us

  • Email: guy@pn23.app
  • Website: https://pn23.app
  • Mail: Guy Marshall Nutrition LLC DBA PN23 - Performance Nutrition, Castle Rock, Colorado

We will respond to privacy-related inquiries within 10 business days.

14. Dispute Resolution

Any disputes arising out of or relating to this Privacy Policy will be governed by the laws of the State of Colorado and resolved in accordance with the dispute resolution procedures outlined in our Terms of Service.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Last Updated: March 27, 2026 — Version 1.1